SUPPORT/FAQ

FREQUENTLY ASKED QUESTIONS

Help! My Doorhickey fell off!


There are two main reasons that Doorhickeys fall off: 1. The non-porous surface, such as glass, isn't clean. 2. The Doorhickey handle hasn't been turned enough revolutions to create a strong suction. When properly installed, The Doorhickey should remain suctioned to your glass for a long time!




I can't get the handle loose from the suction cup.


Soak The Doorhickey in warm water, then try turning the handle and suction cup in opposite directions.




How do I remove The Doorhickey?


Simply turn the Doorhickey handle counter-clockwise several revolutions until you can use your fingertip to easily remove the suction cup from the glass.




How do I install The Doorhickey?


Follow these easy instructions to install The Doorhickey on glass and other non-porous surfaces.





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BROOKINGS, SD

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